Pharmacy Data Entry & Billing Specialist

Southend Pharmacy

Houston (TX)

On-site

USD 25,000 - 33,000

Full time

6 days ago

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Benefits offered by this job

Competitive compensation

Comprehensive benefits package (med/dn

Paid time off

Quarterly bonuses

Professional development opportunities

Job summary

Southend Pharmacy is seeking a Pharmacy Technician focused on billing and data entry in a fast-paced environment in Houston, TX. The role emphasizes accurate prescription entry, billing resolution, and high-quality customer service to patients and providers.

The ideal candidate will hold a Texas Pharmacy Technician certification (CPhT) and have 2+ years of experience with pharmacy data entry or operations, including familiarity with pharmacy software and LifeFile system.

Qualifications

Valid Texas State Board of Pharmacy Technician certification.
At least 2 years of hands-on experience in a pharmacy data entry or operations role.
High school diploma or equivalent.
Certified Pharmacy Technician (CPhT).
At least one year of experience using pharmacy software and data management systems.
Exceptional attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment.
Must be punctual and adaptable to changing priorities.

Responsibilities

Accurately enter prescription orders into the pharmacy management system.
Investigate and resolve billing rejections
Answer and manage inbound telephone calls (approximately 30-35 calls per day) from patients, healthcare providers, account managers, and other stakeholders.
Provide courteous, professional, and timely customer service while resolving questions related to prescriptions, billing, and medication orders.
Communicate with providers' offices to clarify prescription orders and obtain necessary information.
Collaborate with pharmacists and other pharmacy staff to ensure efficient workflow and timely prescription processing.
Maintain patient confidentiality and comply with HIPAA and all applicable pharmacy regulations.
Prioritize workload to meet productivity, quality, and turnaround time expectations.
Document all communications and interventions accurately within the pharmacy system.
Assist with other pharmacy operational duties as assigned.