Pharmacy Billing & Data Entry Specialist I

Southend Pharmacy; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, PTO benefits

Quarterly bonuses

Professional development

Job summary

Southend Pharmacy seeks a detail-oriented Pharmacy Technician - Billing & Data Entry to accurately enter prescription orders, process billing, and deliver excellent service to patients and providers. This role emphasizes compliance with state and federal regulations in a fast-paced environment.

The ideal candidate holds a Texas CPhT, with 2+ years in data entry or operations, strong organizational skills, and proficiency with pharmacy software.

Qualifications

• Valid Texas State Board of Pharmacy Technician certification.
• At least 2 years of hands-on experience in a pharmacy data entry or operations role.
• High school diploma or equivalent.
• Certified Pharmacy Technician (CPhT).
• At least one year of experience using pharmacy software and data management systems.
• Exceptional attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment.
• Must be punctual and adaptable to changing priorities.

Responsibilities

• Accurately enter prescription orders into the pharmacy management system.
• Investigate and resolve billing rejections.
• Answer and manage inbound telephone calls (approximately 30-35 calls per day) from patients, healthcare providers, account managers, and other stakeholders.
• Provide courteous, professional, and timely customer service while resolving questions related to prescriptions, billing and medication orders.
• Communicate with providers' offices to clarify prescription orders and obtain necessary information.
• Collaborate with pharmacists and other pharmacy staff to ensure efficient workflow and timely prescription processing.
• Maintain patient confidentiality and comply with HIPAA and all applicable pharmacy regulations.
• Prioritize workload to meet productivity, quality, and turnaround time expectations.
• Document all communications and interventions accurately within the pharmacy system.
• Assist with other pharmacy operational duties as assigned.

Skills

Data entry

Customer service

Attention to detail

HIPAA compliance

Pharmacy operations

Education

Certified Pharmacy Technician (CPhT)

High School Diploma or equivalent

Tools

Pharmacy software

Job description

Southend Pharmacy seeks a detail-oriented Pharmacy Technician - Billing & Data Entry to accurately enter prescription orders, process billing, and deliver excellent service to patients and providers. This role emphasizes compliance with state and federal regulations in a fast-paced environment.

The ideal candidate holds a Texas CPhT, with 2+ years in data entry or operations, strong organizational skills, and proficiency with pharmacy software.