Pharmacy Customer Service Specialist

Walgreens; Lenexa (KS); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Lenexa, KS is seeking a Customer Service/Pharmacy Support role focused on delivering a distinctive customer experience and assisting the pharmacist under supervision. You will handle cash register transactions, assist with prescription processing, and help customers with product recommendations and store services.

The position requires English fluency, a flexible schedule including evenings/weekends, and ideally retail experience with strong math skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience and good math skills.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists pharmacist under direct supervision in pharmacy operations and uses pharmacy systems for patient and drug information and prescription processing.
• Recommends items for sale and assists customers in locating products.
• Maintains store cleanliness, merchandise presentation, and inventory records.

Skills

Customer service

English fluency

Teamwork

Education

PTCB certification

Job description

Walgreens in Lenexa, KS is seeking a Customer Service/Pharmacy Support role focused on delivering a distinctive customer experience and assisting the pharmacist under supervision. You will handle cash register transactions, assist with prescription processing, and help customers with product recommendations and store services.

The position requires English fluency, a flexible schedule including evenings/weekends, and ideally retail experience with strong math skills.