Pharmacy Customer Service Specialist

Walgreens; Lake Geneva (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wisconsin Lake Geneva is seeking a Customer Experience Associate to deliver a friendly checkout and assist customers with products and services while upholding Walgreens service standards.

The role supports the pharmacist under supervision, processes prescriptions, maintains store cleanliness and inventory, and engages customers to resolve questions and ensure a positive experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Register sales on assigned cash register and provide courteous checkout service.
• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Engage customers, greet, assist with products and services, resolve issues.
• Maintain counters and shelves, take inventory, and price merchandise as required.
• Assist with pharmacy inventory management and order processing.
• Ensure compliance with store policies and quality standards.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control

PTCB certification

Job description

Walgreens in Wisconsin Lake Geneva is seeking a Customer Experience Associate to deliver a friendly checkout and assist customers with products and services while upholding Walgreens service standards.

The role supports the pharmacist under supervision, processes prescriptions, maintains store cleanliness and inventory, and engages customers to resolve questions and ensure a positive experience.