Pharmacy Customer Service Specialist

Walgreens; Grand Rapids (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Grand Rapids, MN is seeking a friendly, customer-focused team member to support front-end registers and assist pharmacists under supervision.

You will greet customers, handle transactions, stock shelves, process prescriptions with pharmacy staff, and maintain store cleanliness while upholding safety and compliance. This role emphasizes teamwork, flexibility, and a commitment to excellent service in a fast-paced retail pharmacy environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• PTCB certification is preferred/required as noted in training section.

Responsibilities

• Registers sales on assigned cash register and processes transactions.
• Assists pharmacist under supervision in processing prescriptions.
• Provides courteous, efficient checkout service and supports customer experience.
• Maintains store cleanliness and merchandising and aids inventory control.
• Supports Pharmacy Manager and staff Pharmacist with workflows and pharmacy system entries.

Skills

Customer service

English fluency

Cash handling

Computer skills

Education

PTCB certification

Job description

Walgreens in Grand Rapids, MN is seeking a friendly, customer-focused team member to support front-end registers and assist pharmacists under supervision.

You will greet customers, handle transactions, stock shelves, process prescriptions with pharmacy staff, and maintain store cleanliness while upholding safety and compliance. This role emphasizes teamwork, flexibility, and a commitment to excellent service in a fast-paced retail pharmacy environment.