Pharmacy Customer Experience Associate

Walgreens; Eden Prairie (MN); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Minnesota seeks a customer-focused team member to support pharmacy operations and assist with daily duties in a retail setting. You will help customers, ring up purchases, and refer questions to the pharmacist as needed.

The role requires the ability to work a flexible schedule, including evenings and weekends. Pharmacist supervision and pharmacy system usage are part of the job, with a focus on accurate prescription handling and customer care.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Earns and maintains PTCB certification.
• Experience in a retail environment preferred.

Responsibilities

• Provide courteous, fair, friendly checkout service at the register.
• Assist pharmacist under supervision in dispensing and patient information.
• Maintain store cleanliness and merchandise displays.
• Handle prescription processing and third-party claims.
• Support Pharmacy Manager and staff with workflow.

Skills

Customer service

English fluency

Retail experience

Pharmacy experience

Education

PTCB certification

Tools

Pharmacy systems

Cash register system

Job description

Walgreens in Minnesota seeks a customer-focused team member to support pharmacy operations and assist with daily duties in a retail setting. You will help customers, ring up purchases, and refer questions to the pharmacist as needed.

The role requires the ability to work a flexible schedule, including evenings and weekends. Pharmacist supervision and pharmacy system usage are part of the job, with a focus on accurate prescription handling and customer care.