Pharmacy Customer Care Specialist

Walgreens; White Bear Lake (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring in Minnesota to support pharmacists and provide exceptional customer service at the point of sale. The role involves assisting with dispensing under supervision, handling prescriptions, and using pharmacy systems to ensure accuracy.

Attention to regulatory compliance and patient safety is essential, with duties covering inventory, claims processing, and customer-facing service in a fast-paced store environment.

Qualifications

• Customer service experience in a retail or pharmacy setting.
• Ability to assist the pharmacist under direct supervision.
• Knowledge of pharmacy procedures and compliance with regulations.

Responsibilities

• Assist the pharmacist under direct supervision in dispensing prescriptions.
• Provide courteous, friendly, fast, and efficient service at the register.
• Enter patient and drug information in pharmacy systems accurately.
• Process prescriptions, verify medicine, check for interactions and potential issues.
• Manage inventory, pricing, and merchandising of products.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is hiring in Minnesota to support pharmacists and provide exceptional customer service at the point of sale. The role involves assisting with dispensing under supervision, handling prescriptions, and using pharmacy systems to ensure accuracy.

Attention to regulatory compliance and patient safety is essential, with duties covering inventory, claims processing, and customer-facing service in a fast-paced store environment.