Pharmacy Customer Service Pro

Walgreens Co.; West Des Moines (IA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in West Des Moines, IA seeks a customer-focused team member to support daily retail and pharmacy operations. You will deliver courteous service, assist pharmacists under supervision, and help customers with questions while maintaining accuracy in transactions and prescriptions.

Responsibilities include cashier duties, shelving, inventory, and assisting with pharmacy systems and patient information entry. A positive attitude and teamwork are essential for a delightful experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification preferred or in process.

Responsibilities

• Greet customers and assist with products and services.
• Process prescriptions under pharmacist supervision and ensure accuracy.
• Operate the cash register and handle cash transactions.
• Maintain counters, shelves, and merchandising; restock as needed.
• Assist pharmacy team by entering patient and drug information in pharmacy systems.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Job description

Walgreens Co. in West Des Moines, IA seeks a customer-focused team member to support daily retail and pharmacy operations. You will deliver courteous service, assist pharmacists under supervision, and help customers with questions while maintaining accuracy in transactions and prescriptions.

Responsibilities include cashier duties, shelving, inventory, and assisting with pharmacy systems and patient information entry. A positive attitude and teamwork are essential for a delightful experience.