Pharmacy Customer Service & Prescription Support

Walgreens; Erwin (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a dedicated team member to support pharmacy operations and deliver a distinctive customer experience in-store in Erwin, TN. You will assist the pharmacist, handle receptions and checkout duties, and help maintain inventory and displays with accuracy and care.

The role emphasizes adherence to pharmacy procedures, excellent customer service, and proactive engagement with customers for product and service needs.

Qualifications

• Fluent in reading, writing, and speaking English (except Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision with dispensing and medicine information.
• Provide courteous, efficient checkout service and customer assistance.
• Assist with inventory management, pricing, and display maintenance.
• Enter patient and drug information in pharmacy systems; verify prescriptions.
• Handle calls not requiring pharmacist attention; support store operations.
• Adhere to company policies and pharmacy code of conduct.

Skills

Customer service

Math skills

Computer skills

Inventory control

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a dedicated team member to support pharmacy operations and deliver a distinctive customer experience in-store in Erwin, TN. You will assist the pharmacist, handle receptions and checkout duties, and help maintain inventory and displays with accuracy and care.

The role emphasizes adherence to pharmacy procedures, excellent customer service, and proactive engagement with customers for product and service needs.