Pharmacy Customer Service Billing Representative

PruittHealth; Norcross (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare company is looking for a Billing Representative to provide exceptional customer service and billing accuracy for Home Infusion services. The position requires at least a high school diploma and 1-3 years of experience in medical billing. The role focuses on maintaining accurate billing information and supporting both internal and external customers while adhering to company policies.

Qualifications

• 1-3 years’ experience in medical billing/collections.
• Experience with home infusion billing highly desired.
• Previous experience with billing software a plus.

Responsibilities

• Maintain accurate billing information from daily records.
• Provide customer service to both internal and external customers.
• Review billing reports for accuracy daily.

Skills

Customer Service

Billing Accuracy

Organizational Skills

Education

High School Diploma

Tools

CPR+ Home Infusion Software

Billing Software

Job description

Description

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

• Maintain accurate billing information obtained from daily census, LTC, etc.

• Provide excellent customer service to both internal and external pharmacy home infusion customers.

• Reviews pre-billing reports daily for accuracy.

• Reviews monthly statements for accuracy.

• Respond to change productively and handle additional projects as assigned.

• Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy.

• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.

• File and organize all appropriate paperwork related to job duties.

• Keep supervisor informed of daily activities, and issues.

Qualifications

MINIMUM EDUCATION REQUIRED:

High School Diploma

MINIMUM EXPERIENCE REQUIRED:

1-3 years’ experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.