Pharmacy Customer Service Billing Representative

Pruit Health; Norcross (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Pruitt Health is seeking a dedicated customer service representative for their pharmacy services. This role focuses on maintaining accuracy in medical billing and providing exceptional service to both internal and external customers. The ideal candidate will have experience in medical billing, especially in home infusion, and will adhere to company policies to ensure compliance and quality of service.

Qualifications

• 1-3 years’ experience in medical billing/collections.
• Experience with home infusion billing highly desired.
• Previous experience with other billing software is a plus.

Responsibilities

• Maintain accurate billing information and provide excellent customer service.
• Review pre-billing reports and monthly statements for accuracy.
• File and organize paperwork related to job duties.

Skills

Customer Service

Attention to Detail

Medical Billing

Education

High School Diploma

Tools

CPR+ Home Infusion Software

Job description

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

• Maintain accurate billing information obtained from daily census, LTC, etc.

• Provide excellent customer service to both internal and external pharmacy home infusion customers.

• Reviews pre-billing reports daily for accuracy.

• Reviews monthly statements for accuracy.

• Respond to change productively and handle additional projects as assigned.

• Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy.

• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.

• File and organize all appropriate paperwork related to job duties.

• Keep supervisor informed of daily activities, and issues.

MINIMUM EDUCATION REQUIRED:

High School Diploma

MINIMUM EXPERIENCE REQUIRED:

1-3 years’ experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.