Seasonal Part-Time Customer Service Representative-Remote MO, AR, OK, KS ($16 per hour)

Scholastic; Springfield (MO); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading educational materials distribution company is seeking seasonal customer service representatives. This role offers flexible day shifts and remote work, allowing individuals to assist in getting educational resources to children nationwide. Candidates are expected to demonstrate strong communication skills and computer proficiency while providing exceptional support to customers.

Benefits

Flexible day shift hours

Company-paid background check

Supportive team environment

Qualifications

• Ability to multi-task and utilize multiple systems simultaneously.
• Good attendance and performance record with flexibility during peak times.

Responsibilities

• Resolve customers' concerns or questions relating to orders, accounts, or products.
• Assist customers with navigating websites and digital resources.
• Respond to customer inquiries via phone, email, and chat.

Skills

Proficient computer skills

Strong written communication skills

Verbal communication skills

Job description

Employer Industry: Educational Materials Distribution

Why consider this job opportunity:
- Flexible day shift hours available
- Opportunity to work remotely from your home office
- Chance to contribute to getting educational materials into the hands of kids across the nation
- Supportive team environment that values empathy and patience
- Company-paid background check for peace of mind
- Temporary seasonal position ideal for earning extra cash

What to Expect (Job Responsibilities):
- Resolve customers' concerns or questions relating to orders, accounts, or products
- Assist customers with navigating websites and digital resources
- Respond to customer inquiries via phone, email, and chat
- Accurately enter various types of data into multiple web-based applications
- Communicate information clearly and professionally while engaging with customers and coworkers

What is Required (Qualifications):
- Proficient computer skills, including website navigation, Microsoft Office, and email
- Ability to multi-task and utilize multiple systems simultaneously
- Strong written and verbal communication skills
- Excellent data entry and phone skills
- Good attendance and performance record with a willingness to work flexible hours during peak times

How to Stand Out (Preferred Qualifications):
- Desire to be a team player and contribute positively to the team dynamic
- Ability to learn new skills quickly and retain information

#CustomerService #RemoteWork #EducationalMaterials #FlexibleHours #SeasonalJob

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