Pharmacy Customer Service Associate - Delight Prescriptions

Walgreens; West Caldwell (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New Jersey is seeking a customer-focused associate to support checkout operations and assist pharmacists under supervision. You will help ensure accurate prescription processing, patient information retrieval, and efficient service across the store.

The role emphasizes friendly customer interactions, adherence to safety and regulatory standards, and collaboration with store teams to maintain merchandise and inventory. Pharmacy-related duties are performed under supervision.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at the store.
• Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customer service in the photo area, including digital passport photo service and poster print tasks.
• Keeps counters and shelves clean and well merchandised, takes inventory and maintains records.
• Follows store policies and procedures and adheres to the Pharmacy Code of Conduct.

Skills

Customer service

Cash handling

Communication

Fluent English

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in New Jersey is seeking a customer-focused associate to support checkout operations and assist pharmacists under supervision. You will help ensure accurate prescription processing, patient information retrieval, and efficient service across the store.

The role emphasizes friendly customer interactions, adherence to safety and regulatory standards, and collaboration with store teams to maintain merchandise and inventory. Pharmacy-related duties are performed under supervision.