Pharmacy Customer Service Associate

Walgreens; West Rutland (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pharmacy chain seeks a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. This role involves assisting customers, managing prescriptions, and ensuring compliance with pharmacy regulations. Ideal candidates are customer-focused, flexible, and have a background in retail or pharmacy.

Qualifications

• Fluent in English.
• Flexible schedule including evenings and weekends.
• Preferred: retail experience and pharmacy knowledge.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists with pharmacy operations.
• Maintain store cleanliness and stock shelves.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers with product inquiries.
3. Assist pharmacists under supervision with pharmacy operations, including data entry, prescription processing, and inventory management.
4. Engage customers, resolve issues, and promote a positive shopping experience.
5. Maintain store cleanliness, stock shelves, and support promotional displays.
6. Adhere to all legal and company policies, including pharmacy regulations and safety standards.
7. Participate in training, maintain certifications, and stay updated with healthcare developments.

Qualifications

• Fluent in English (excluding Puerto Rico).
• Flexible schedule, including evenings and weekends.
• Preferred: retail experience, pharmacy knowledge, PTCB certification, computer skills, and inventory control experience.

Additional Information

Walgreens is an equal opportunity employer. Compensation varies based on skills, location, and experience. Benefits details available at jobs.walgreens.com/benefits.