Pharmacy Customer Service Associate

Walgreens; Penns Grove (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pharmacy chain is seeking a full-time Pharmacy Customer Service Associate. This role involves delivering outstanding customer experience, assisting with pharmacy operations, and maintaining PTCB certification. Candidates should be fluent in English and willing to work flexible hours including evenings and weekends.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.
• Experience in retail or with Walgreens preferred.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists with pharmacy operations and process prescriptions.
• Provide fast and friendly service, and maintain store cleanliness.

Skills

Customer Service

Fluency in English

Problem Solving

Tools

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Modeling and delivering a distinctive and delightful customer experience.
• Registering sales, providing courteous and efficient checkout service.
• Assisting pharmacists under supervision with pharmacy operations, including using pharmacy systems to process prescriptions.

Customer Experience

• Greeting customers, resolving issues, and ensuring a positive experience.

Operations

• Providing fast and friendly service, recommending products, handling transactions, maintaining store cleanliness, and supporting pharmacy tasks such as prescription filling, inventory management, and compliance with regulations.

Training & Personal Development

• Maintaining PTCB certification and participating in ongoing training.

Qualifications

• Fluency in English.
• Willingness to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Experience in retail or with Walgreens, good math and computer skills, and PTCB certification preferred.

This role is full-time with a salary range of $16.50 - $18/hour. The position remains open until filled.