Pharmacy Customer Service Associate

Walgreens; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Pharmacy Customer Service Associate in Kansas City. The role involves assisting pharmacists, delivering exceptional customer service, and maintaining compliance with pharmacy standards. Ideal candidates will have strong communication skills and a commitment to customer satisfaction. Join a team dedicated to enhancing patient experiences and supporting pharmacy operations.

Qualifications

• Fluency in English preferred.
• Willingness to work flexible hours.
• Prior retail experience desirable.

Responsibilities

• Modeling and delivering a distinctive customer experience.
• Assisting the pharmacist under supervision.
• Providing fast, friendly service and supporting pharmacy operations.

Skills

Customer Service

Communication

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting the pharmacist under supervision, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Customer Experience:

• Greeting customers, offering assistance, resolving issues, and ensuring a positive experience.
• Sharing customer service best practices.

Operations:

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, and supporting pharmacy operations.

Training & Personal Development:

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.
• Fluency in English preferred, willingness to work flexible hours, and prior retail experience desirable.

Additional details include compensation, employment type, and qualifications, with emphasis on compliance, customer service, and pharmacy support duties.