Pharmacy Customer Service Associate

Walgreens; Fairfax (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate in Fairfax, Virginia. The role involves providing exceptional customer service, assisting pharmacists, and maintaining the pharmacy's operations. Ideal candidates will possess PTCB certification and have a background in retail, ensuring a positive shopping experience for customers.

Qualifications

• Fluency in English.
• Willingness to work flexible hours.
• Good math and computer skills.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists using pharmacy systems.
• Maintain store appearance and support pharmacy operations.

Skills

Customer Service

Problem Solving

Communication

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modelting and delivering a distinctive customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision, using pharmacy systems to manage prescriptions and patient information.

Customer Experience:

• Greeting customers, resolving issues, and ensuring a positive experience.

Operations:

• Providing efficient service, recommending products, handling transactions, maintaining store appearance, and supporting pharmacy operations and inventory management.

Training & Personal Development:

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.

Basic Qualifications:

• Fluency in English, willingness to work flexible hours.

Preferred Qualifications:

• Experience in retail, prior Walgreens employment, good math and computer skills, pharmacy knowledge, and PTCB certification preferred.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation depends on various factors. For benefits, visit jobs.walgreens.com/benefits.