Pharmacy Customer Service Associate

Walgreens; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate who will deliver exceptional customer service, assist pharmacists, and manage transactions. The role requires flexibility in hours and a commitment to compliance and customer satisfaction. Ideal candidates will have retail experience and strong communication skills.

Qualifications

• Willingness to work evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Modeling and delivering a distinctive customer experience.
• Assisting pharmacists under supervision.
• Maintaining compliance with legal and company policies.

Skills

Fluency in English

Good math skills

Good computer skills

Education

PTCB certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision, using pharmacy systems to manage prescriptions and patient information.
4. Engaging customers, resolving issues, and ensuring a positive experience.
5. Recommending products, managing transactions, maintaining store cleanliness, and supporting pharmacy operations.
6. Maintaining compliance with legal and company policies, supporting inventory management, and providing additional customer services such as photo processing and web order fulfillment.
7. Participating in training, maintaining certifications, and working flexible hours.

Basic qualifications include fluency in English and willingness to work evenings and weekends. Preferred qualifications include prior retail experience, PTCB certification, and good math and computer skills.