Pharmacy Customer Service Associate

Walgreens; Bermuda Dunes (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail pharmacy is seeking a Pharmacy Customer Service Associate to enhance customer experience and assist with pharmacy operations. The role involves engaging with customers, handling transactions, and supporting store maintenance, while earning and maintaining PTCB certification. Ideal candidates will have retail experience and strong communication skills.

Qualifications

• Fluent in English.
• Willing to work flexible hours, including evenings and weekends.
• Preferred: retail experience and pharmacy knowledge.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist the pharmacist with pharmacy tasks and inventory management.
• Provide fast, friendly service and maintain store cleanliness.

Skills

Customer service

Communication

Problem solving

Math skills

Computer skills

Education

PTCB certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist the pharmacist under supervision with pharmacy tasks.
3. Engage customers, resolve issues, and share customer service best practices.
4. Provide fast, friendly service, recommend products, handle transactions, and maintain store cleanliness and merchandise.
5. Assist with pharmacy operations, inventory management, and ensure compliance with laws and company policies.
6. Support store maintenance, customer service in various areas, and complete special assignments.
7. Earn and maintain PTCB certification and participate in ongoing training.

Qualifications

• Fluent in English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Preferred: retail experience, prior Walgreens experience, good math and computer skills, pharmacy knowledge, PTCB certification.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation varies based on multiple factors. For benefits, visit jobs.walgreens.com/benefits.