Pharmacy Customer Service & Administration Clerk

Sarasota Memorial Hospital; Estero, Northern (FL, KY); Hybrid; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k

Job summary

UnitedHealth Group's CPS/Optum family is seeking a Pharmacy Clerk to provide friendly, timely service to pharmacy customers and support daily operations at Lee Health Specialty Pharmacy in Estero, FL.

Responsibilities include customer lookups, billing support, supply management, courier coordination, and administrative tasks; schedule is Monday–Friday, 8:30am–5:00pm, 40 hours per week. A high school diploma and customer service experience are required.

Qualifications

• Recent work experience in customer service role.
• Proficient computer skills.

Responsibilities

• Greet and assist customers in person and by phone.
• Look up customer information and order status using pharmacy systems.
• Operate the pharmacy POS system and assist with billing concerns.
• Manage daily administrative tasks and supply inventories.
• Coordinate mailing, shipping, and courier services.
• Support compliance activities such as temperature monitoring and shipping verification.

Skills

Customer service

Computer skills

Education

High school diploma

Job description

UnitedHealth Group's CPS/Optum family is seeking a Pharmacy Clerk to provide friendly, timely service to pharmacy customers and support daily operations at Lee Health Specialty Pharmacy in Estero, FL.

Responsibilities include customer lookups, billing support, supply management, courier coordination, and administrative tasks; schedule is Monday–Friday, 8:30am–5:00pm, 40 hours per week. A high school diploma and customer service experience are required.