Pharmacy Clerk Full Time

Sarasota Memorial Hospital; Estero, Northern (FL, KY); Hybrid; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k

Job summary

UnitedHealth Group's CPS/Optum family is seeking a Pharmacy Clerk to provide friendly, timely service to pharmacy customers and support daily operations at Lee Health Specialty Pharmacy in Estero, FL.

Responsibilities include customer lookups, billing support, supply management, courier coordination, and administrative tasks; schedule is Monday–Friday, 8:30am–5:00pm, 40 hours per week. A high school diploma and customer service experience are required.

Qualifications

• Recent work experience in customer service role.
• Proficient computer skills.

Responsibilities

• Greet and assist customers in person and by phone.
• Look up customer information and order status using pharmacy systems.
• Operate the pharmacy POS system and assist with billing concerns.
• Manage daily administrative tasks and supply inventories.
• Coordinate mailing, shipping, and courier services.
• Support compliance activities such as temperature monitoring and shipping verification.

Skills

Customer service

Computer skills

Education

High school diploma

Job description

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Pharmacy Clerk, you will provide friendly, timely, and professional support to pharmacy customers while ensuring smooth daily operations within the pharmacy. You will assist with customer service, order lookups, billing issue resolution, supply management, courier coordination, and general administrative tasks to help maintain an efficient and compliant pharmacy environment.

Pharmacy Location

Located within Lee Health Specialty Pharmacy in Estero, FL

Schedule

Monday through Friday 8:30am-5:00pm, 40 hours per week

Primary Responsibilities

• Greet and assist pharmacy customers in person and by phone, providing timely and professional service
• Look up customer information and order status using pharmacy systems, escalating issues to pharmacy liaisons as needed
• Operate the pharmacy POS system and assist customers with basic billing concerns over the phone
• Manage daily administrative tasks, including sorting/distributing mail and maintaining pharmacy and office supply inventories
• Coordinate mailing, shipping, and courier services, maintaining records and resolving service issues when needed
• Support compliance activities such as temperature monitoring and shipping verification

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High school diploma or equivalent
• Recent work experience in customer service role
• Proficient computer skills

Preferred Qualification

• Experience in healthcare, pharmacy, or medical office setting

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.