Pharmacy Customer Experience & Support Associate

Walgreens; Lexington (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Lexington, TN is actively seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver efficient customer service in a retail setting. You will assist with cashier duties, stock shelves, and maintain accurate medication handling while complying with state and federal regulations.

PTCB certification is preferred; six months retail experience is also a plus. This role emphasizes teamwork, accuracy, and a friendly approach to every customer, with

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision with dispensing and processing prescriptions.
• Provide courteous, efficient checkout and customer service.
• Maintain clean, well-merchandised counters and shelves.
• Handle returns, exchanges, and refunds per policy.

Skills

Customer service

Cash handling

English fluency

Retail experience

Math skills

Computer skills

Tools

Pharmacy software

Job description

Walgreens in Lexington, TN is actively seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver efficient customer service in a retail setting. You will assist with cashier duties, stock shelves, and maintain accurate medication handling while complying with state and federal regulations.

PTCB certification is preferred; six months retail experience is also a plus. This role emphasizes teamwork, accuracy, and a friendly approach to every customer, with