Pharmacy Customer Care Associate Rx Support

Walgreens; Lexington (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Lexington, MA is seeking a Pharmacy Support Associate to assist pharmacists under supervision, process prescriptions, and provide friendly customer service. You will operate the POS system, handle transactions, and help manage inventory while maintaining a clean, organized store environment.

Prior PTCB certification is preferred; English fluency and flexible scheduling are required. The role emphasizes accuracy in dispensing, adherence to safety policies, and proactive customer

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacists under direct supervision in dispensing prescriptions and obtaining patient and drug information.
• Handle cash register transactions and provide courteous checkout service.
• Maintain store shelves, assist customers, and ensure a clean, organized environment.
• Process third-party prescription claims and re­submit corrected claims as needed.
• Support pharmacy operations, including inventory management and shelving displays.
• Adhere to Walgreens policies, pharmacy code of conduct, and quality improvement procedures.

Skills

Customer service

Cash handling

Pharmacy systems

PTCB certification

English fluency

Education

PTCB certification

Tools

POS system

Inventory management software

Job description

Walgreens in Lexington, MA is seeking a Pharmacy Support Associate to assist pharmacists under supervision, process prescriptions, and provide friendly customer service. You will operate the POS system, handle transactions, and help manage inventory while maintaining a clean, organized store environment.

Prior PTCB certification is preferred; English fluency and flexible scheduling are required. The role emphasizes accuracy in dispensing, adherence to safety policies, and proactive customer