Pharmacy Customer Experience Specialist

Walgreens; Independence (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Kentucky seeks a Pharmacy Technician to assist the Pharmacist under supervision, process prescriptions, and use pharmacy systems to access patient information. You will greet customers, ensure courteous checkout, and help with inventory and merchandising while maintaining accuracy and compliance.

This role requires English fluency, prior retail experience preferred, and willingness to work flexible hours including evenings and weekends. Benefits are available to eligible employees.

Qualifications

• Fluency in reading, writing, and speaking English required.
• Prior retail environment experience preferred.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision in dispensing medications.
• Process prescriptions and obtain patient information using pharmacy systems.
• Register customer purchases and provide courteous checkout service.
• Maintain clean, organized counters and merchandise displays.
• Handle third-party prescription processing and insurance claims.
• Follow Walgreens policies and Code of Conduct.

Skills

Customer service

English fluency

Retail experience

Cash handling

Pharmacy assistant supervision

Education

PTCB certification (Pharmacy Technician)

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Kentucky seeks a Pharmacy Technician to assist the Pharmacist under supervision, process prescriptions, and use pharmacy systems to access patient information. You will greet customers, ensure courteous checkout, and help with inventory and merchandising while maintaining accuracy and compliance.

This role requires English fluency, prior retail experience preferred, and willingness to work flexible hours including evenings and weekends. Benefits are available to eligible employees.