Pharmacy Customer Experience Specialist

Walgreens; Verona (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Verona, WI is seeking a team member to deliver a distinctive customer experience while assisting the pharmacist under supervision. You will process prescriptions, use pharmacy systems, and ensure accurate patient and drug information handling at the point of sale.

This role emphasizes friendly, efficient service, inventory support, and adherence to policies. A flexible schedule including evenings and weekends is expected. Benefits information can be reviewed via the company site.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment and prior Walgreens exposure.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions and using pharmacy systems.
• Provide courteous, friendly checkout service and assist customers on the floor.
• Process prescriptions, enter patient and drug information, and check for interactions.
• Support inventory management, stock rotation, and store upkeep.
• Handle third-party claim corrections and basic clerical duties as assigned.

Skills

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Verona, WI is seeking a team member to deliver a distinctive customer experience while assisting the pharmacist under supervision. You will process prescriptions, use pharmacy systems, and ensure accurate patient and drug information handling at the point of sale.

This role emphasizes friendly, efficient service, inventory support, and adherence to policies. A flexible schedule including evenings and weekends is expected. Benefits information can be reviewed via the company site.