Pharmacy Customer Experience Specialist

Walgreens; Town of Mukwonago (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to provide friendly checkout service and assist pharmacists as needed. You will help customers find products, answer questions, and maintain a tidy store environment.

Role emphasizes accurate cash handling, rapid problem solving, and collaboration with the pharmacy team. Prior retail experience is preferred, and bilingual skills are a plus in this dynamic Walgreens location.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Register sales and handle transactions accurately.
• Assist pharmacist under supervision with dispensing and prescription processing.
• Maintain store cleanliness and merchandising.
• Support inventory management and stock rotation.

Skills

Customer service

Cash handling

Communication

Retail experience

Education

PTCB certification (preferred)

Tools

Pharmacy systems

POS systems

Job description

Walgreens is seeking a customer-focused associate to provide friendly checkout service and assist pharmacists as needed. You will help customers find products, answer questions, and maintain a tidy store environment.

Role emphasizes accurate cash handling, rapid problem solving, and collaboration with the pharmacy team. Prior retail experience is preferred, and bilingual skills are a plus in this dynamic Walgreens location.