Pharmacy Customer Experience Specialist

Walgreens; Pennsylvania; On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Pennsylvania is seeking a Pharmacy Clerk to assist pharmacists, handle prescriptions, and deliver friendly customer service.

Ideal candidates have 6 months of retail experience, strong math and computer skills, and familiarity with pharmacy systems. PTCB certification is preferred. This role supports the pharmacy team and ensures accurate dispensing and customer satisfaction.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekend hours.
• Prefer six months of retail experience.
• Prefer Walgreens experience.
• Prefer good math skills for filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Register sales at the cash register and provide courteous checkout service.
• Assist pharmacists under supervision with processing prescriptions.
• Performs inventory and merchandising tasks; price checks.
• Enter patient and drug information; check for drug interactions.
• Handle voids, returns, and exchanges; assist with pharmacy workflow.
• Support pharmacy department on workflow and customer service.

Skills

Customer service

Cash handling

Pharmacy support

English proficiency

Tools

Pharmacy systems

Job description

Walgreens in Pennsylvania is seeking a Pharmacy Clerk to assist pharmacists, handle prescriptions, and deliver friendly customer service.

Ideal candidates have 6 months of retail experience, strong math and computer skills, and familiarity with pharmacy systems. PTCB certification is preferred. This role supports the pharmacy team and ensures accurate dispensing and customer satisfaction.