Pharmacy Customer Experience Specialist

Walgreens; Natchez (MS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Natchez, MS is hiring a Pharmacy Support Associate to assist the pharmacist and deliver friendly, efficient service at the checkout. You will help process prescriptions, use pharmacy systems, and support daily store operations with accuracy and care.

Requirements include fluent English, willingness to work a flexible schedule, and completion of PTCB training. Prior retail experience and a customer-service mindset are preferred; training will be provided to achieve certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous checkout and customer service at the register.
• Maintain store displays and inventory; keep shelves clean.
• Handle third-party claims, returns, and refunds as needed.
• Support pharmacy operations and scheduling as directed.

Skills

Customer service

English fluency

Flexible schedule

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Natchez, MS is hiring a Pharmacy Support Associate to assist the pharmacist and deliver friendly, efficient service at the checkout. You will help process prescriptions, use pharmacy systems, and support daily store operations with accuracy and care.

Requirements include fluent English, willingness to work a flexible schedule, and completion of PTCB training. Prior retail experience and a customer-service mindset are preferred; training will be provided to achieve certification.