Pharmacy Customer Experience Specialist

Walgreens; Mansfield (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mansfield, MA is seeking a friendly Retail Associate to deliver a distinctive customer experience, ring up sales, and assist pharmacists under supervision. The role involves using pharmacy systems to access patient and drug information and processing prescriptions.

Engage customers, recommend items, handle cash, maintain clean shelves, and support store operations while following company policies and procedures. Flexibility with schedule is appreciated.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Experience with cash registers and basic math is beneficial.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services to ensure a positive customer experience.
• Registers sales on assigned cash register, processes payments, and handles returns and exchanges as needed.
• Assists pharmacists under direct supervision, uses pharmacy systems to obtain patient and drug information, and processes prescriptions.
• Keeps counters and shelves clean and well merchandised and assists with inventory management.
• Provides customer service in various store areas and supports store operations as required.

Skills

Customer service

Cash handling

Fluent English

Retail experience

Job description

Walgreens in Mansfield, MA is seeking a friendly Retail Associate to deliver a distinctive customer experience, ring up sales, and assist pharmacists under supervision. The role involves using pharmacy systems to access patient and drug information and processing prescriptions.

Engage customers, recommend items, handle cash, maintain clean shelves, and support store operations while following company policies and procedures. Flexibility with schedule is appreciated.