Pharmacy Customer Experience Specialist

Walgreens; Norfolk (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Norfolk, MA seeks a team member to deliver outstanding customer service at the front-end and assist in the pharmacy under supervision. You will handle transactions, help customers, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes accuracy in prescription processing, product knowledge, and proactive customer assistance, with a willingness to work flexible hours in a busy store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Register sales at the register and provide courteous, checkout service.
• Assist pharmacist under supervision in the practice of pharmacy and use pharmacy systems.
• Handle inventory, pricing, and shelves maintenance.
• Assist with prescription processing and patient information.
• Provide customer service in the photo area and related services.

Skills

English fluency

Flexible schedule

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Pharmacy systems knowledge

Tools

Pharmacy systems

Job description

Walgreens in Norfolk, MA seeks a team member to deliver outstanding customer service at the front-end and assist in the pharmacy under supervision. You will handle transactions, help customers, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes accuracy in prescription processing, product knowledge, and proactive customer assistance, with a willingness to work flexible hours in a busy store environment.