Pharmacy Customer Experience Specialist

Walgreens; Lexington (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Lexington, KY seeks a Pharmacy Technician support role focused on delivering exceptional customer service and assisting pharmacists with prescription processing under supervision. You will handle cashier duties, merchandising, inventory, and retail duties including photo area services.

The position emphasizes accurate dispensing support, strong communication, and flexibility in schedule with opportunities to grow within Walgreens’ pharmacy team.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for dispensing accuracy.
• Good computer skills and familiarity with store systems.
• Knowledge of inventory control.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assist pharmacist under supervision in pharmacy operation and processing prescriptions.
• Provide courteous, friendly, fast service to customers.
• Recommend items and upsell when appropriate.
• Handle returns, voids, rain checks, refunds, and exchanges.
• Maintain clean, well-merchandised counters and shelves.
• Support pharmacy department inventory management and order processing.
• Operate and assist in photo area services as needed.

Skills

Customer service

Attention to detail

Teamwork

Communication

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Store equipment

Job description

Walgreens in Lexington, KY seeks a Pharmacy Technician support role focused on delivering exceptional customer service and assisting pharmacists with prescription processing under supervision. You will handle cashier duties, merchandising, inventory, and retail duties including photo area services.

The position emphasizes accurate dispensing support, strong communication, and flexibility in schedule with opportunities to grow within Walgreens’ pharmacy team.