Pharmacy Customer Experience Specialist

Walgreens

Jonesboro (AR)

On-site

USD 22,000 - 25,000

Full time

14 days+

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Job summary

Walgreens in Jonesboro is hiring for a customer-focused position. You will greet customers, process purchases at the register, and assist the pharmacist by handling entry of patient and drug information and prescription processing under supervision.

The role emphasizes accurate transactions, inventory control, and compliant pharmacy operations, with opportunities to support the pharmacy team and deliver a positive customer experience. Applicants should be flexible to work evenings/weekends.

Qualifications

Fluent in reading, writing and speaking English.
Willing to work a flexible schedule including evenings and weekends.
Six months of retail experience preferred.
Prior Walgreens experience preferred.
Good math and computer skills; knowledge of inventory control helpful.

Responsibilities

Greet customers and provide courteous, efficient checkout service.
Assist pharmacist under supervision; use pharmacy systems to enter patient and drug information and process prescriptions.
Handle cash register transactions, returns, exchanges, and rain checks.
Maintain clean, well merchandised counters and shelves; check in and price merchandise.
Assist with pharmacy workflow, order processing, inventory, and regulatory compliance.