Pharmacy Customer Experience Specialist

Walgreens; Jacksonville (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate in Jacksonville to support pharmacy operations and checkout. You will register purchases, assist customers, and help the pharmacist with prescription processing under supervision.

The role emphasizes friendly, efficient service, accuracy in cash handling, and maintaining clean, organized shelves. Prior retail experience and PTCB certification are preferred. Equal opportunity employer.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Flexible schedule including evenings and weekend hours.

Responsibilities

• Registers sales on the assigned cash register and processes transactions.
• Assists pharmacist under supervision and supports prescription processing.
• Engages customers to provide courteous, efficient service and resolve issues.
• Maintains clean, well-merchandised counters and shelves and assists with inventory.

Skills

Customer service

Cash handling

Interpersonal skills

Shopping assistance

Education

PTCB certification

Job description

Walgreens is seeking a customer-focused associate in Jacksonville to support pharmacy operations and checkout. You will register purchases, assist customers, and help the pharmacist with prescription processing under supervision.

The role emphasizes friendly, efficient service, accuracy in cash handling, and maintaining clean, organized shelves. Prior retail experience and PTCB certification are preferred. Equal opportunity employer.