Pharmacy Customer Experience Specialist

Walgreens Co.; Joliet (IL); Presencial; USD 22 000 - 28 000; Tempo integral

Resumo da oferta

Walgreens Co. in Joliet, IL is hiring a Pharmacy Customer Experience Associate who assists the pharmacist under supervision, uses pharmacy systems to process prescriptions, and provides friendly, efficient service at the register. You will help customers find items and answer questions in a busy store.

The role requires English fluency and flexibility, including evenings and weekends. Prior retail or pharmacy experience is preferred; PTCB certification is a plus.

Qualificações

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsabilidades

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains clean and well merchandised counters and shelves, assists with inventory and pricing as directed.
• Performs pharmacy-related duties under supervision, including scheduling, workflow support, and error reporting to pharmacist on duty.

Conhecimentos

Customer service

Cash handling

Pharmacy support

PTCB certification

Pharmacy systems

Ferramentas

Pharmacy systems

Descrição da oferta de emprego

Walgreens Co. in Joliet, IL is hiring a Pharmacy Customer Experience Associate who assists the pharmacist under supervision, uses pharmacy systems to process prescriptions, and provides friendly, efficient service at the register. You will help customers find items and answer questions in a busy store.

The role requires English fluency and flexibility, including evenings and weekends. Prior retail or pharmacy experience is preferred; PTCB certification is a plus.