Pharmacy Customer Care Specialist

Walgreens; Joliet (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Joliet, IL is seeking a Pharmacy Support/Customer Service role to provide friendly checkout service and assist pharmacists under supervision. You will perform cash register duties, help process prescriptions, and support inventory and store operations.

Candidate should have strong English communication and flexibility for evenings/weekends. Prior retail experience is preferred; knowledge of pharmacy systems is helpful. Competitive hourly pay and benefits apply.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision with entering patient and drug information and processing prescriptions.
• Handles pharmacy-related clerical duties and supports inventory management.
• Provides customer service in-store, greets customers and assists with locating products.
• Maintains clean, well-merchandised counters and shelves and processes returns/exchanges as needed.
• Reports prescription errors to pharmacist on duty and follows company policies.
• Assists with photo area services and web order pick-ups as required.

Skills

Customer service

Cash register handling

Pharmacy assistance

Job description

Walgreens in Joliet, IL is seeking a Pharmacy Support/Customer Service role to provide friendly checkout service and assist pharmacists under supervision. You will perform cash register duties, help process prescriptions, and support inventory and store operations.

Candidate should have strong English communication and flexibility for evenings/weekends. Prior retail experience is preferred; knowledge of pharmacy systems is helpful. Competitive hourly pay and benefits apply.