Pharmacy Customer Experience Specialist | Flexible Hours

Walgreens; Sugar Grove (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Sugar Grove, IL is seeking a Pharmacy Clerk/Technician assistant to deliver friendly customer service, assist pharmacists, and process prescriptions under supervision. You will handle register duties, help customers locate items, and support per pharmacy workflow.

This role emphasizes accuracy, attention to detail, and compliance with regulations. Prior retail experience is preferred; willingness to work evenings/weekends; PTCB certification is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Preferred six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• Good math skills for prescription filling, counting, measuring and weighing medications.
• Good computer skills and knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Provide courteous, friendly checkout service and help customers with products.
• Maintain counters and shelves; manage inventory and price checks; assist with pharmacy workflows.
• Support pharmacy operations including inventory management and claims processing.
• Provide photo area service and web pick-up responsibilities.

Skills

Customer service

Communication

Attention to detail

English fluency

Education

PTCB certification

Job description

Walgreens in Sugar Grove, IL is seeking a Pharmacy Clerk/Technician assistant to deliver friendly customer service, assist pharmacists, and process prescriptions under supervision. You will handle register duties, help customers locate items, and support per pharmacy workflow.

This role emphasizes accuracy, attention to detail, and compliance with regulations. Prior retail experience is preferred; willingness to work evenings/weekends; PTCB certification is preferred.