Pharmacy Customer Experience Specialist

Walgreens Co.; Irving (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate to support pharmacy operations and provide a delightful in-store experience. You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services.

The role requires flexible scheduling, strong math and computer skills, and prior retail or Walgreens experience is preferred. Excellent English communication is essential for daily interactions with customers and team members.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math and computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in the practice of pharmacy and process prescriptions.
• Provide courteous, friendly checkout service and assist customers with products and services.
• Maintain clean counters and shelves, handle inventory, pricing, and merchandising.
• Conduct cash transactions, returns, exchanges, and related clerical duties.
• Ensure compliance with company policies and pharmacy quality standards.

Skills

Customer service

Cash handling

English fluency

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens Co. is seeking a customer-focused associate to support pharmacy operations and provide a delightful in-store experience. You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services.

The role requires flexible scheduling, strong math and computer skills, and prior retail or Walgreens experience is preferred. Excellent English communication is essential for daily interactions with customers and team members.