Pharmacy Customer Experience Specialist

Walgreens; Duncanville (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate with pharmacy support responsibilities. You will greet customers, operate cash registers, and assist the pharmacist under supervision by using pharmacy systems to process prescriptions.

The role includes maintaining shelves, handling inventory, and providing excellent customer service across store departments. The position requires fluency in English, flexibility to work evenings and weekends, and prior retail experience is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Retail experience preferred.

Responsibilities

• Greet customers and provide assistance, operating the cash register for sales.
• Assist pharmacist under supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Fill prescriptions by retrieving, counting, and pouring medications, and verify accuracy.
• Maintain store cleanliness, inventory, and merchandise displays.
• Support Pharmacy department with inventory management and store operations.
• Handle customer service in various areas including photo services and web order pickups.

Skills

Customer service

Cashier knowledge

Pharmacy assistance

English fluency

PTCB certification

Pharmacy systems

Tools

Pharmacy systems

Job description

Walgreens is seeking a Customer Service Associate with pharmacy support responsibilities. You will greet customers, operate cash registers, and assist the pharmacist under supervision by using pharmacy systems to process prescriptions.

The role includes maintaining shelves, handling inventory, and providing excellent customer service across store departments. The position requires fluency in English, flexibility to work evenings and weekends, and prior retail experience is preferred.