Pharmacy Customer Experience Specialist

Walgreens; Ballwin (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Ballwin, MO seeks a Customer Service Associate to deliver a friendly checkout experience, assist the pharmacist under supervision, and use pharmacy systems to process prescriptions. You will engage customers, stock shelves, and maintain store appearance while supporting pharmacy operations.

The role requires flexible scheduling, basic math and computer skills, and up to six months of retail experience. PTCB certification is preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provide courteous checkout service and help customers.
• Assist pharmacists under supervision with prescriptions and pharmacy tasks.
• Maintain store cleanliness and merchandising.
• Engage customers and answer questions to ensure a positive experience.
• Process returns, exchanges, and basic clerical duties as needed.

Skills

Customer service

Cashiering

Pharmacy assistance

Teamwork

Education

PTCB certification

Job description

Walgreens in Ballwin, MO seeks a Customer Service Associate to deliver a friendly checkout experience, assist the pharmacist under supervision, and use pharmacy systems to process prescriptions. You will engage customers, stock shelves, and maintain store appearance while supporting pharmacy operations.

The role requires flexible scheduling, basic math and computer skills, and up to six months of retail experience. PTCB certification is preferred but not required.