Pharmacy Customer Care Associate

Walgreens; Independence (KS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Independence, KS is seeking a Customer Experience Associate to deliver a distinctive and friendly shopping experience. You will greet customers, help with products, and operate the cash register for efficient checkout, while assisting the pharmacy team under supervision to process prescriptions.

The role emphasizes high-quality customer service, inventory upkeep, and adherence to store policies. It offers exposure to pharmacy operations and a dynamic retail environment at Walgreens.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer some experience in a retail environment.
• Pharmacy-related certification (PTCB) or willingness to obtain.

Responsibilities

• Provide courteous, friendly checkout service at the cash register.
• Assist pharmacist under supervision with processing prescriptions.
• Maintain counters and shelves, keep merchandising orderly.
• Handle returns, exchanges, refunds, and rain checks as needed.
• Assist with inventory management and price verification.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

PTCB certification

Tools

Pharmacy systems

POS cash register

Job description

Walgreens in Independence, KS is seeking a Customer Experience Associate to deliver a distinctive and friendly shopping experience. You will greet customers, help with products, and operate the cash register for efficient checkout, while assisting the pharmacy team under supervision to process prescriptions.

The role emphasizes high-quality customer service, inventory upkeep, and adherence to store policies. It offers exposure to pharmacy operations and a dynamic retail environment at Walgreens.