Pharmacy Customer Experience Specialist

Walgreens; Grand Haven (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking an associate to support pharmacy operations and deliver a customer-first experience. You will register sales at the checkout, assist pharmacists under supervision with prescriptions, and help maintain accurate records and inventory across the store.

The role requires fluent English and a flexible schedule, with on-the-job training in pharmacy systems and customer service best practices. Previous retail or Walgreens experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions and using pharmacy systems to obtain patient and drug information.
• Performs duties in pharmacy and store operations, including inventory management and merchandising, with strict adherence to policies.

Skills

Customer service

Cash handling

Communication

Math skills

Computer skills

Inventory awareness

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens is seeking an associate to support pharmacy operations and deliver a customer-first experience. You will register sales at the checkout, assist pharmacists under supervision with prescriptions, and help maintain accurate records and inventory across the store.

The role requires fluent English and a flexible schedule, with on-the-job training in pharmacy systems and customer service best practices. Previous retail or Walgreens experience is preferred.