Pharmacy Customer Experience Specialist

Walgreens Co.; Fridley (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Technician to support the pharmacist under direct supervision, using pharmacy systems to process prescriptions and obtain patient information.

The role delivers courteous, efficient checkout service and collaborates with the pharmacy team to ensure safety and accuracy. You will assist with inventory, item placement, and help customers in person and over the phone while adhering to state and federal regulations.

Qualifications

• Fluent in reading, writing and speaking English (except in Puerto Rico).
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math and computer skills.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customer service in person and supports pharmacy operations including inventory management, labeling, and dispensing assistance.

Skills

Customer service

English proficiency

Flexible schedule

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens Co. is seeking a Pharmacy Technician to support the pharmacist under direct supervision, using pharmacy systems to process prescriptions and obtain patient information.

The role delivers courteous, efficient checkout service and collaborates with the pharmacy team to ensure safety and accuracy. You will assist with inventory, item placement, and help customers in person and over the phone while adhering to state and federal regulations.