Pharmacy Customer Experience Specialist

Walgreens; Fergus Falls (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Fergus Falls, MN is seeking a Pharmacy Technician to support pharmacists and deliver efficient, friendly service at the register and in the pharmacy. You will enter patient and drug information, fill prescriptions, and help maintain accurate records.

This role emphasizes accuracy, compliance with state and federal rules, and teamwork. Prior retail experience and PTCB certification are preferred; English fluency and flexible scheduling are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills and knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist by entering patient and drug information in pharmacy systems.
• Fill prescriptions by retrieving, counting and pouring medications.
• Verify medicine accuracy and check for possible interactions.
• Process third party claims and perform clerical duties as assigned.
• Assist with inventory management and maintain store displays.

Skills

Customer service

Attention to detail

Math skills

Computer skills

Pharmacy terminology

PTCB certification

Pharmacy software

Education

High school diploma or equivalent

Tools

POS systems

Pharmacy software

Job description

Walgreens in Fergus Falls, MN is seeking a Pharmacy Technician to support pharmacists and deliver efficient, friendly service at the register and in the pharmacy. You will enter patient and drug information, fill prescriptions, and help maintain accurate records.

This role emphasizes accuracy, compliance with state and federal rules, and teamwork. Prior retail experience and PTCB certification are preferred; English fluency and flexible scheduling are required.