Pharmacy Customer Experience Specialist

Walgreens; Charleston (WV); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Charleston, WV is hiring for a frontline associate who delivers courteous, efficient checkout and helps pharmacists under supervision with prescription processing. You will engage customers, answer questions and maintain store appearance.

The role requires flexibility to work evenings and weekends, with training toward PTCB certification and ongoing professional development. Equal opportunity employer; compensation ranges by geography and experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Provides courteous, friendly, fast, and efficient service.
• Registers customer purchases on the cash register and handles returns/exchanges as needed.
• Assists pharmacists in scheduling and workflows; enters patient and drug information.
• Keeps counters and shelves clean and merchandised; maintains pricing accuracy.

Skills

Customer service

English fluency

Cash handling

Teamwork

Retail experience

Tools

POS systems

Prescription processing

Job description

Walgreens in Charleston, WV is hiring for a frontline associate who delivers courteous, efficient checkout and helps pharmacists under supervision with prescription processing. You will engage customers, answer questions and maintain store appearance.

The role requires flexibility to work evenings and weekends, with training toward PTCB certification and ongoing professional development. Equal opportunity employer; compensation ranges by geography and experience.