Pharmacy Customer Experience Specialist

Walgreens; Carmel (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Carmel, IN seeks team members to deliver exceptional customer experiences and assist the pharmacist under supervision. You will handle registers, guide customers, and help with pharmacy workflows while maintaining accuracy and compliance.

You will engage customers, answer questions, and support the team in merchandising and inventory tasks to ensure smooth daily operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Provides courteous, friendly, fast, and efficient service at all times.
• Recommends items for sale and assists in locating products.
• Performs inventory, pricing, and merchandising tasks and supports pharmacy workflow.

Skills

Customer service

Cash handling

Retail experience

Education

PTCB certification

Job description

Walgreens in Carmel, IN seeks team members to deliver exceptional customer experiences and assist the pharmacist under supervision. You will handle registers, guide customers, and help with pharmacy workflows while maintaining accuracy and compliance.

You will engage customers, answer questions, and support the team in merchandising and inventory tasks to ensure smooth daily operations.