Pharmacy Customer Experience Specialist

Walgreens Co.; Madison Heights (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Clerk to support pharmacists and deliver friendly customer service in a fast-paced retail setting. You will process prescriptions under supervision, manage cash register duties, and help maintain accurate inventory and display standards.

The role emphasizes accuracy, compliance with regulations, and strong English communication. Evening and weekend availability is often required in a dynamic drugstore environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Six months of retail experience preferred, Walgreens experience is a plus.
• PTCB certification or pharmacy tech training is required or preferred.

Responsibilities

• Assist pharmacist under supervision with dispensing and patient information.
• Register sales on cash register and handle returns, exchanges, and payments.
• Provide courteous, friendly, and efficient checkout service to customers.
• Maintain store displays, shelves, and inventory accuracy.
• Support pharmacy workflow, including entering patient data and processing prescriptions.

Skills

Customer service

Fluent English

Math skills

Computer skills

Attention to detail

Education

Six months retail experience

Prior Walgreens experience

PTCB certification

Tools

POS systems

Inventory control systems

Pharmacy software

Job description

Walgreens Co. is seeking a Pharmacy Clerk to support pharmacists and deliver friendly customer service in a fast-paced retail setting. You will process prescriptions under supervision, manage cash register duties, and help maintain accurate inventory and display standards.

The role emphasizes accuracy, compliance with regulations, and strong English communication. Evening and weekend availability is often required in a dynamic drugstore environment.