Pharmacy Customer Experience Specialist

Walgreens; Boca Raton (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Boca Raton, FL is seeking a customer-focused associate to support daily pharmacy and front-end operations. You will greet customers, assist with products and services, and help the pharmacy team process prescriptions under supervision.

The role emphasizes accurate cash handling, friendly service, and adherence to Walgreens policies. Prior experience in pharmacy or retail is a plus, with opportunities to grow into pharmacy-support responsibilities.

Qualifications

• PTCB certification or eligibility required.
• Excellent customer service and communication.
• Ability to follow regulatory guidelines.
• Experience with pharmacy software is helpful.

Responsibilities

• Assist pharmacists under supervision in processing prescriptions.
• Provide courteous, efficient checkout service to customers.
• Maintain clean, well-merchandised counters and shelves; manage inventory.
• Handle returns, exchanges, and voids as needed; assist in store operations.
• Support pharmacy workflow and clerical duties as assigned.

Skills

Customer service

Prescription processing

Cash handling

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Boca Raton, FL is seeking a customer-focused associate to support daily pharmacy and front-end operations. You will greet customers, assist with products and services, and help the pharmacy team process prescriptions under supervision.

The role emphasizes accurate cash handling, friendly service, and adherence to Walgreens policies. Prior experience in pharmacy or retail is a plus, with opportunities to grow into pharmacy-support responsibilities.