Pharmacy Customer Care Specialist

Walgreens; Bradenton (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring at a Florida location to support pharmacists and assist customers at the checkout, while maintaining pharmacy operations under supervision. You will process prescriptions, use pharmacy systems, and ensure a positive shopping experience.

The role emphasizes accuracy, customer service, and the ability to work with store teams in a fast-paced environment, with opportunities to grow in pharmacy duties.

Qualifications

• Pharmacy technician duties performed under pharmacist supervision.
• Familiar with processing prescriptions and using pharmacy systems.
• Must demonstrate excellent customer service at checkout.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Assists pharmacists in scheduling and maintaining work flow.
• Maintains counters and shelves, keeps store clean and merchandised.
• Reports prescription errors to pharmacist on duty and adheres to policies.
• Processes third party prescription claims and performs clerical duties.
• Provides customer service in the photo area and assists with web pick-up.

Skills

Customer service

Pharmacy systems

Prescription processing

Cash handling

Education

PTCB certification

Job description

Walgreens is hiring at a Florida location to support pharmacists and assist customers at the checkout, while maintaining pharmacy operations under supervision. You will process prescriptions, use pharmacy systems, and ensure a positive shopping experience.

The role emphasizes accuracy, customer service, and the ability to work with store teams in a fast-paced environment, with opportunities to grow in pharmacy duties.