Pharmacy Customer Experience Specialist

Walgreens; Baytown (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused team member to provide friendly checkout, assist the pharmacist under supervision, and help keep the store well organized. You will engage customers, process prescriptions, and support daily pharmacy and store operations in a fast-paced retail environment.

The role requires English fluency, flexible scheduling, and basic math/computer skills; PTCB certification is preferred. Prior Walgreens experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills to assist in prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet and assist customers, provide courteous checkout experience.
• Operate cash register and handle sales transactions, returns, and exchanges.
• Assist pharmacist under supervision with entering patient data and processing prescriptions.
• Maintain clean, stocked counters and shelves; assist with inventory and pricing.
• Support Pharmacy Manager and staff with workflow and pharmacy tasks.
• Communicate prescription issues to pharmacist and follow policy on dispensing.
• Assist with display setup, promotions, and store merchandising.
• Participate in general store duties and adhere to company policies.

Skills

Fluent English

Flexible schedule

Math skills

Computer skills

Inventory knowledge

PTCB certification

Education

PTCB certification

Job description

Walgreens Co. is seeking a customer-focused team member to provide friendly checkout, assist the pharmacist under supervision, and help keep the store well organized. You will engage customers, process prescriptions, and support daily pharmacy and store operations in a fast-paced retail environment.

The role requires English fluency, flexible scheduling, and basic math/computer skills; PTCB certification is preferred. Prior Walgreens experience is a plus.