Pharmacy Customer Experience & Rx Support Specialist

Walgreens; Niles (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Niles, OH is seeking an entry-level Pharmacy/Customer Service Associate to deliver a distinct customer experience at the register and in-store. You will assist the pharmacist under supervision and use pharmacy systems to process prescriptions, while maintaining friendly, efficient service.

The role emphasizes English fluency, willingness to work evenings/weekends, and prior retail exposure. Training includes PTCB certification and ongoing education, with potential for advancement.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register with courteous, efficient checkout service.
• Assist pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Maintain store cleanliness and merchandising, restocking as needed.
• Handle pharmacy-related clerical duties and communicate prescription information to patients.

Skills

Customer service

Cash handling

Flexible schedule

English proficiency

Walgreens experience (preferred)

Job description

Walgreens in Niles, OH is seeking an entry-level Pharmacy/Customer Service Associate to deliver a distinct customer experience at the register and in-store. You will assist the pharmacist under supervision and use pharmacy systems to process prescriptions, while maintaining friendly, efficient service.

The role emphasizes English fluency, willingness to work evenings/weekends, and prior retail exposure. Training includes PTCB certification and ongoing education, with potential for advancement.